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Understanding 3D Secure Authentication

Rent Boat Cyprus prioritizes the security of your online payments. To enhance security, we utilize 3D Secure authentication, an additional layer of protection for online transactions.  

How 3D Secure Works:

During the payment process, your bank may prompt you for additional verification to confirm your identity as the cardholder. This typically involves entering a one-time password (OTP) or a unique code sent to your registered mobile phone or email address.  

Benefits of 3D Secure:

  • Enhanced Security: Reduces the risk of unauthorized card use and protects you from potential fraud.  
  • Peace of Mind: Provides increased confidence in the security of your online payments.  

Troubleshooting 3D Secure Errors:

If you encounter any errors during the 3D Secure authentication process, here are some steps you can take:

  1. Verify Card Details: Double-check that you’ve entered your card information correctly.  
  2. Check Funds: Ensure you have sufficient funds available on your card.  
  3. Contact Your Bank: If the issue persists, contact your bank to confirm that your card is 3D Secure enabled and that your contact details are up to date.  
  4. Try an Alternative Payment Method: Consider using a different card or another payment option offered by Rent Boat Cyprus.  
  5. Use a Different Device or Browser: Compatibility issues can sometimes cause errors.  
  6. Check Your Internet Connection: Ensure you have a stable and secure internet connection.  

If you’re still experiencing issues, please contact Rent Boat Cyprus support for assistance.

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Our agents are available from Monday to Friday from 09:00 to 17:00

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